Go-tcha Original
Frequently Asked Questions
Service Status
Auto Catch features and Update 1.53.2
Go-tcha users who have updated to version 1.53.2 may have encountered an issue with the Auto Catch features. This problem is triggered if users update to version 11.1.2 on their iOS device.
This issue has been dealt with on units that are now shipping and a firmware update for current Go-tcha users will be available shortly.
All other Go-tcha features are unaffected enabling use of the button to catch when prompted by the Go-tcha animation. For service status and updates please visit www.go-tcha.co.uk
Purchase
Where can I purchase Go-tcha Original from?
Go-thca Original is now discontinued however you are still able to purchase new devices directly from all good third party stockists.
Usage
Why will my Go-tcha not charge?
If the charge animation is not showing then your Go-tcha is NOT charging.
Make sure that the Go-tcha is pressed firmly into the charger cable and repeat the above steps.
The charger cable is made from soft material and can get pushed out of shape - if the Go-tcha unit feels loose when inserted or battery animation does not show, then gently squeeze the sides of the cable slot/cradle tightly together and then re-insert the Go-tcha unit - if the charge animation is still not showing, repeat these steps.
Why will my Go-tcha not turn on?
If your Go-tcha has gone into hibernation mode and will not display anything on the screen you can wake the Go-tcha via using the reset procedure. The Go-tcha can be by inserting and removing the Go-tcha from the charge cable in quick succession (10 times).
Will Go-tcha work with my device?
Device requires Bluetooth low-energy compatible smartphone with PokeĢmon GO app installed. Compatible with iPhones using iOS Ver. 14 onwards installed. Compatible with Android devices with 2 GB RAM or more, Bluetooth Smart (Bluetooth Ver. 4.0 or higher) capability, and Android Ver. 5.0 or higher installed.
How long does charging take/last for?
A full charge takes approx. 1 hour and lasts for approx. 12 hours with continuous use. Standby time is approx. 48 hours
How do I charge my Go-tcha?
How do I turn Auto catch On/Off ?
To turn the ‘Auto-catch’ function on, press the Go-tcha button until ‘Auto-catch ON’ is selected.
If you have Auto Catch on:
- Go-tcha will vibrate and animate the screen to show a successful/unsuccessful catch.
- Go-tcha will vibrate and animate the screen to show it has successfully/unsuccessfully collected the items and how many items it has collected at a Pokéstop.
What screens does my Go-tcha display for Pokéstops?
My Go-tcha will not pair with my device
If you have connected your Go-tcha please ensure that you eject the Go-tcha from within the Pokémon Go application and ensure that it is forgotten within the Bluetooth setting (from all phones and devices).
Once the device has been disconnected please reset your Go-tcha by inserting and removing the Go-tcha from the charge cable in quick succession (10 times).
Once the device has reset please try to pair the Go-tcha within the Pokémon Go application.
What screens does my Go-tcha display for Catching/Caught Pokemon?
What screens does my Go-tcha display for Alerts?
Features
Is Go-tcha updatable?
Go-tcha is designed with updates in mind. You can update your Go-tcha on the Apple App Store.
Does Go-tcha count your steps?
No, Go-tcha does not contain a pedometer.
Does Go-tcha have a clock?
No, Go-tcha does not have a clock.
Is Go-tcha waterproof?
No, the Go-tcha is not waterproof.
