Go-tcha Original

Frequently Asked Questions

Service Status

Auto Catch features and Update 1.53.2

Go-tcha users who have updated to version 1.53.2 may have encountered an issue with the Auto Catch features. This problem is triggered if users update to version 11.1.2 on their iOS device.

This issue has been dealt with on units that are now shipping and a firmware update for current Go-tcha users will be available shortly.

All other Go-tcha features are unaffected enabling use of the button to catch when prompted by the Go-tcha animation.  For service status and updates please visit www.go-tcha.co.uk


Where can I purchase Go-tcha Original from?

Go-thca Original is now discontinued however you are still able to purchase new devices directly from all good third party stockists.


Why will my Go-tcha not charge?

Please check that the Go-tcha is inserted correctly into the charger cable - Push the Go-tcha FIRMLY into the cable to ensure that it is fully seated. Once inserted correctly you can check that your Go-tcha is charging by pressing the screen button. The charging animation will appear to confirm that the Go-tcha is charging. If there is any other Go-tcha animation running, then wait for the animation to stop and the screen is blank - now press the screen button to confirm the charging animation is displayed.

If the charge animation is not showing then your Go-tcha is NOT charging.

Make sure that the Go-tcha is pressed firmly into the charger cable and repeat the above steps.

The charger cable is made from soft material and can get pushed out of shape - if the Go-tcha unit feels loose when inserted or battery animation does not show, then gently squeeze the sides of the cable slot/cradle tightly together and then re-insert the Go-tcha unit - if the charge animation is still not showing, repeat these steps.

Why will my Go-tcha not turn on?

If your Go-tcha has gone into hibernation mode and will not display anything on the screen you can wake the Go-tcha via using the reset procedure. The Go-tcha can be by inserting and removing the Go-tcha from the charge cable in quick succession (10 times).

Will Go-tcha work with my device?

Device requires Bluetooth low-energy compatible smartphone with PokeĢmon GO app installed. Compatible with iPhones using iOS Ver. 14 onwards installed. Compatible with Android devices with 2 GB RAM or more, Bluetooth Smart (Bluetooth Ver. 4.0 or higher) capability, and Android Ver. 5.0 or higher installed.

How long does charging take/last for?

A full charge takes approx. 1 hour and lasts for approx. 12 hours with continuous use. Standby time is approx. 48 hours

How do I charge my Go-tcha?

The Go-tcha charges via USB. Simply remove the Go-tcha USB device from the wrist band, slide it into the charger and connect to a USB power source.
Please note when charging the device with a laptop/Computer the machine will be required to be switched on in order to charge your device.
Make sure that the USB port is providing constant power. Even though Go-tcha charges from a USB port it is not seen as a USB device. Many devices with power saving modes will turn off power to the USB port if there is no USB device present. Some rechargeable power packs will also stop powering if a USB device is not present.

How do I turn Auto catch On/Off ?

To turn the ‘Auto-catch’ function on, press the Go-tcha button until ‘Auto-catch ON’ is selected.

If you have Auto Catch on:

  • Go-tcha will vibrate and animate the screen to show a successful/unsuccessful catch.
  • Go-tcha will vibrate and animate the screen to show it has successfully/unsuccessfully collected the items and how many items it has collected at a Pokéstop.


What screens does my Go-tcha display for Pokéstops?

pokestop screens for Go-tcha

My Go-tcha will not pair with my device

If you have connected your Go-tcha please ensure that you eject the Go-tcha from within the Pokémon Go application and ensure that it is forgotten within the Bluetooth setting (from all phones and devices).

Once the device has been disconnected please reset your Go-tcha by inserting and removing the Go-tcha from the charge cable in quick succession (10 times).

Once the device has reset please try to pair the Go-tcha within the Pokémon Go application.


What screens does my Go-tcha display for Catching/Caught Pokemon?

catching-caught-pokmon-gotcha-faq.jpg catching-caught-pokmon-gotcha-faq.jpg

What screens does my Go-tcha display for Alerts?

pokmon alerts for Go-tcha


Is Go-tcha updatable?

Go-tcha is designed with updates in mind. You can update your Go-tcha on the Apple App Store.

Does Go-tcha count your steps?

No, Go-tcha does not contain a pedometer.

Does Go-tcha have a clock?

No, Go-tcha does not have a clock.

Is Go-tcha waterproof?

No, the Go-tcha is not waterproof.

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