Codejunkies Order

Frequently Asked Questions

Delivery and Shipping

How long will it take for my order to be delivered?

Once you receive your dispatch email your order should take approximately the below to be delivered to you:

 

UK - Orders should arrive within 3-5 working days.

EU - Orders should arrive within 5-7 working days.

US - Orders should arrive within 10-12 working days.

Rest Of World - Orders should arrive within 10-14 working days.

 

Please note that delivery can take up to 21 workings days after dispatch.

 

Please check your order details carefully, as a wrong shipping address may cause a delay in delivery. Orders that are posted to incorrect/incomplete addresses will have to wait for the return of the order to us before we resend the order out to the amended correct address.

Can I track my order?

If your order is eligable for tracking, you will receive a tracking number in the email when your order is dispatched.

Alternatively, once you are logged-in to Codejunkies, you can check the status of your order from the 'My Account' page in the Customer Services area. Viewing the status of your past orders will allow you to see whether an order has been received, processed and dispatched.

How long will it take for my order to be shipped?

We endeavour to get all orders dispatched as quickly as possible. Typically, orders will be dispatched within 2-4 days, except during the Christmas period where order processing will resume the first working day of the New Year. You will receive a shipping email once your order has been packaged and processed into the postal system.

My address is wrong on my order, what do I do?

If your address is incorrect on your order, create a support ticket below titled Wrong Order Address. Provide your order number and the correct address in your ticket. If we are able to, we will change your address before your order has been processed.

Please note: Once your order has been processed, we are unable to make any changes to your order.

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